Returns & Exchanges
At Morphe, we want you to be completely satisfied with your beauty haul, which is why we offer a 30-day return window for products purchased on our website. If a formula or shade isn't your perfect match, we are here to help you find an alternative or process a refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and processed efficiently.
- 3.Pack Your Products
Securely pack your items in their original packaging or a sturdy box, ensuring all lids are tightened to prevent any leakage or damage during transit.
- 4.Ship and Track
Drop off your package at the designated carrier location; once our warehouse receives and inspects the items, your refund will be issued to your original payment method.